TERMS OF PURCHASE / SERVICE
The terms stated below apply to all products purchased on UrbanInkLab.com. For general inquiries or comments about our products, please contact our customer service team via info@urbaninklab.com.
PAYMENT METHODS
Payments for purchases made on UrbanInkLab.com are processed through secure payment gateways. We currently accept the following payment methods:
- Credit/Debit Cards: Visa, Mastercard, American Express, UnionPay
- Digital Wallets: PayPal, Shop Pay, Apple Pay, Google Pay
- Local Payment Methods: Bancontact, iDEAL
TAX AND DUTIES
We ship to all locations on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the product price.
CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
RETURNS & REFUND
You have 30 days to decide if an item is right for you. If you would like to return the item, please contact us within 30 days of delivery. For more details, please refer to our RETURNS & EXCHANGES policy and REFUND policy.
If you have any questions, please inquire at info@urbaninklab.com.